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1. Who is the billing company for Gloucester Fire Department EMS services?

Digitech (DBA Intermedix) is currently our contracted billing company. Their call center for our patients is (888) 987-9943 or visit Digitech.

2. Why do you send a fire engine when I called for an ambulance?

All Gloucester Fire Department members are trained Emergency Medical Technicians (EMTs) and all apparatus carry life saving equipment, such as oxygen, defibrillators and medications. In many cases the additional staff assigned on the Fire Engines in West Gloucester, Bay View and Magnolia Stations are licensed Paramedics and equipped to begin providing Advanced Life Support. 

3. How do I obtain a permit to burn brush?

A permit must be obtained online at Gloucester’s Online Permitting Central via Open.Gov. Those without internet access may come into Fire Headquarters/Fire Prevention Office at 8 School Street and use our public-access computer in the lobby to apply. The permit fee is $25.00. The online system accepts all major credit cards and charges a $1.74 processing fee. See our Burn Information Page for more details.

4. I am interested in becoming a Gloucester Firefighter.

Visit our web page:  Firefighters Civil Service Exam.