The Gloucester Health Department often receives calls from businesses and members of the public regarding the Americans with Disabilities Act rules and regulations associated with service animals and emotional support, therapy, comfort, or companion animals.
The Health Department follows this guidance from the US Department of Justice (PDF) in attempting to answer the complex issues that arise.
For more information about the Americans with Disabilities Act (ADA), please visit their website or call their toll-free number.
ADA Information Line
(800) 514-0301 (Voice) and (800) 514-0383 (TTY)
24 hours a day to order publications by mail.
Monday through Wednesday, Friday 9:30 a.m. to 5:30 p.m., Thursday 12:30 p.m. to 5:30 p.m. (Eastern Time) to speak with an ADA Specialist.
Calls are confidential.