Go To Search
RSSEmailPrint
Click to Home
Information Services
Residents

To contact the City of Gloucester's Information Services Department, please use the Contact Us form.

Employee Resources

Contacting the Help Desk:

City Employees - which include all departments except Police, Fire, and the Schools - have the City’s Information Services Department at their disposal for any issue related to their computer, phone, mobile device, or any other technology managed by the Information Services Department.

  • Help Desk hours are from 8:00 AM to 4:00 PM
  • Help Desk website: http://support.gloucester-ma.gov
  • Help Desk Phone Number: 978-325-5250
  • Users are encouraged to always use the Help Desk System for reporting issues

The Information Services Department is the the first point of contact for the Fire Department. The Information Services Department also provides support for email accounts to the Police Department.

Email Portal:

City Email can be access from any web browser by visiting http://www.gmail.com/

If you have a mobile device that you would like connected to City email, please submit a request using the Help Desk.
      


 

News Flash
Fall Water Quality Maintenance and Water Treatment Plant Switch
On Wednesday, September 26, 2018, the Gloucester Department of Public Works (DPW) will begin the annual fall distribution system disinfectant switch from monochloramine to chlorine. On Thursday, September 27, 2018, the DPW will begin a city wide water Read on...
Fall Household Hazardous Waste Day
The Fall Event will be held Saturday, September 29, 2018, from 9am-12, rain or shine. Residents are asked to schedule an appointment to bring their materials to the DPW yard. The Recycling Department will begin accepting appointments beginning Read on...

Home     Contact Us     Documents     Pay Bills     Departments     Translate     Sitemap     Accessibility     Employment     Copyright     Powered by CivicPlus