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Michael B. Hale
Director of Public Works

Robin Davis
Account Specialist

Shawna Sanborn
Principal Clerk

Gloucester, MA  01930

Ph: 978-325-5600
Fx: 978-2813896

Monday - Thurs
7:30 am - 4:00 pm
7:30 am - 12:30 pm
The Public Utility Division maintains and repairs water mains and installs and maintains water meters and hydrants throughout the City. Water-sewer bills are issued quarterly.

The division also maintains sewer pipes and catch basins throughout the City and oversees the operation of the sewer treatment plant.

Any questions about the operation of the treatment plant should be directed to the office at the Wastewater Treatment Plant at 978-281-9792.

Rates & Fees
The water rate is $8.30 per thousand gallons.  The sewer rate is $14.83 per thousand gallons based on the amount of water used, unless a separate meter is installed for the sewer or to deduct irrigation usage. The fee for sewer connection is $100 and is payable to the City of Gloucester.

View additional water and sewer rates and fees.

Related Links

For More Information
The Public Works Department business office is the main contact point for sewer problems, water issues and billing information. Contact the office at 978-325-5600 with questions, comments, or concerns.

EPA: US Needs $300B in Sewer, Water Work

MICHAEL GORMLEY | Associated Press – Wed, Feb 8, 2012:

"A federal study shows municipalities nationwide need more than $300 billion worth of essential upgrades to long overlooked water and sewer systems over the next 20 years.

The need is acute in Northeastern states with older systems like New York which needs $29.7 billion worth of improvements, U.S. Sen. Charles Schumer said Wednesday. But he said that price is a "just a drop in the bucket" compared to the higher cost of continuing to upgrade parts of sewer and water systems when emergencies strike. He is pushing a bill that would counter planned funding cuts in the federal transportation bill now being negotiated in Washington."

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