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Paul G. Keane, P.E.
City Engineer

Ryan M. Marques, M.S.C.E., E.I.T
Assistant City Engineer

Karen L. Andrews
Senior Engineering Aide

City Hall Annex
3 Pond Road
Gloucester, MA  01930

Ph: (978) 325-5335

Monday thru Wednesday 8am to 4pm
Thursday 8am to 6:30 pm
Friday 8am to 12:30pm

Engineering is a Division of the City of Gloucester Department of Public Works. The Engineering Division is led by the City Engineer who reports to the Director of Public Works.  Engineering provides assistance to other DPW Divisions, as well as other City Departments (such as Inspectional Services, Conservation, Planning, Fire, Police, etc.) on an as requested basis.  Our principal duties involve Drainage & Grading Plan Reviews; coordination of GIS efforts associated with DPW operations, particularly water and sewer; and archival oversight of infrastructure related plans and records. Research assistance is provided to the public on street layouts, sanitary sewer lines and storm drains, field surveys, bench marks, street histories, and other infrastructure related questions.


The Utilities Division (978-281-9785) of the Department of Public Works working in association with the DPW Water Compliance Office (978-281-9792) is responsible for the operation & maintenance of the City’s Potable Water and Sanitary Sewerage Systems.  Please Do Not Call Engineering if you are having water or sewer connection problems – we have no operational role in maintenance issues.

If you are having an emergency or problem with your STEP Sewer System please call 978-282-7837 (STEP), the STEP Service Vendor’s call center.

If you are having a problem or other emergency associated with your City-owned Grinder Sewerage Pump, please contact the call center for the Grinder Pump Service Vendor at 1-866-330-1143.

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