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Archives

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1. How do I get help with looking up my ancestors?
2. How does the Archives Committee charge for its services?
3. Can I do my own research?

Assessor

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1. When are the tax bills issued and due?
2. What if I do not agree with my assessment?
3. What if, after the bill is issued, I still do not agree with my assessment?
4. What is a revaluation?
5. Why is a revaluation necessary?
6. Will all property values change?
7. Is it necessary that you view the inside of my property?
8. What is market value?
9. What if there hasn't been a recent arm's length sale of my property?
10. What if there are no reasonably comparable sales?
11. Will the actual construction cost be considered?
12. What will happen to my assessment if I improve my property?
13. Will my assessment go up if I repair my property?
14. How can my assessment change when I haven't done anything to my property?
15. What evidence do I need to present to the Board of Assessors when filing for an abatement?
16. Why does my assessment value differ from my bank appraisal?
17. How will my taxes change as a result of the new assessment?
18. Who must pay the CPA surcharge?
19. How is the CPA surcharge calculated?
20. Are there exemptions to the CPA?
21. How do I apply for a CPA exemption?

Cable TV Advisory Committee

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1. Does the contract exclude competition?
2. Why isn't it called the Telecommunications Committee?
3. How should I provide feedback when I experience problems?
4. How do I get a copy of the Cable TV contract?
5. Can I view a video of the public meetings?

City Auditor

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1. When are vendor checks cut?
2. Are you the Accounts Payable Department?
3. What are your office hours?

City Clerk

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1. Can I pay a parking ticket at the City Clerk's Office?
2. Can I use a debit/credit card at the City Clerk's office?
3. How do I apply for a dog license?
4. How do I register for salt water fishing?
5. How do I get a marriage license?
6. How do I become a Solemnizer?
7. How much do Vital Records Cost (birth/death/marriage certificates)?
8. When and where can I work as a vendor in Gloucester?
9. Where can I find a Staff Directory?
10. Where can I find copies of City Council Meetings and Agendas?
11. Where do I go to vote?
12. Where is City Hall located?
13. Where is the City Hall Annex?
14. When and where does the City Council meet?
15. How do I obtain a permit for a road race/parade/walk-a-thon, etc.?

City Council

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1. Are all the meetings of the Council open to the Public?
2. Can members of the Public speak during, or participate in, the Council meetings?
3. Can residents petition the City Council to take action?
4. Is the City Council televised?
5. Does the Council have any role in the School Committee?
6. Where and when does the City Council meet?

Council on Aging

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1. When does the band play at the Senior Center?
2. Does the Senior Center offer classes on computers?

Fire Department

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1. When is the next Firefighter's exam?
2. How do I get a permit to burn brush?
3. Why do you send a fire engine when I called for an ambulance?

Harbormaster

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1. When is the best time to transit the Annisquam River and Blynman Canal?
2. Is there a fee for using the pump-out boat, and when can I use it?
3. How do I get a mooring?

Inspectional Services

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1. Do I need a building permit to build a fence?
2. Do I need a building permit to install / construct a garden shed?
3. When do I need a building permit?

Legal Department

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1. How do I file a claim against the city?
2. Who do I contact regarding landlord / tenant disputes, domestic issues, private property disputes, etc.?
3. How can I view court decisions involving the city?

Personnel

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1. What benefits are available to employees of the City of Gloucester?
2. How do I go about applying for a job I see posted?

Planning

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1. When does the Planning Board meet?

Public Works

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1. How do I dispose of a television or a computer monitor?
2. Who do I call if I have a problem with my STEP sewer system?
3. Who do I call if there is a problem with my city maintained Grinder sewer system?
4. Who do I contact if my trash and/or recycling was not picked up?
5. Why is my water brown and what do I do?
6. How do I dispose of alkaline and rechargable batteries?
7. There is a pothole on my street who do I contact?
8. Will chloramines affect the way I treat my swimming pool?
9. How does chloramines affect fish, retiles, amphibians, crustaceans, and pets?
10. Does letting the water sit for a few days remove chloramines from tanks or pond water?
11. Can I use chloraminated water to prepare my baby's formula?
12. What can I do at home to help reduce fats, oils, and grease (FOG) from entering the sewer system?

Purchasing

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1. How do I know when the city is interested in making a purchase?

Recycling

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1. How do I get rid of a television or computer monitor?
2. There was a holiday this week - will my trash be delayed a day?
3. How do I dispose of paint?
4. How do I dispose of batteries?
5. How do I dispose of something that doesnt fit in the purple bags?
6. What day is trash pick up on my street.
7. When is the next Household Hazardous Waste Day?
8. My trash and/or recycling was missed, what do I do?
9. What type of metal is accepted at monthly metal recycling days?
10. What is accepted for monthly Automotive Recycling?
11. Can I use a regular trash barrel with a cover for my recycling?
12. What can I put in my bin?
13. How many recycling bins can I put out? Is there a limit?
14. How do I get a recycling bin?
15. My bin was lost or stolen, what do I do?
16. Can I put styrofoam in my recycle bin?
17. I put plastic lawn furniture out with my recycling and they did not take it, why?
18. How do I dispose of Furniture?
19. Where do my recyclables go after pick-up?
20. Who uses recyclables after they leave the processing facilities?
21. What is made out of all of the recyclable materials?
22. I live in a condominium/apartment building that does not have curbside trash collection. What about my recycling, can that go out to the curb?
23. Do I have to separate my recyclables???
24. How do I dispose of smoke detectors?
25. How do I dispose of fluorescent light bulbs?

Retirement

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1. Am I required to become a member of the System?
2. Can I borrow money from my retirement account now and pay it back later?
3. Can I receive a refund of my contributions, and will I get interest on those contributions?
4. Can I make 'make-up' Payments?
5. What is the maximum retirement allowance that I can receive?
6. What factors effect the amount of my superannuation retirement allowance?
7. May I be employed in the public sector after retirement?
8. What about my health insurance?
9. Is my retirement allowance taxable?

Treasurer

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1. What happens if I don’t pay my Real Estate bill?

Veterans' Services

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1. How do I apply for compensation or pension through the U.S Department of Veterans Affairs (VA)?
2. How do I apply for Chapter 115 Benefits?
3. How can I request a copy of my DD214?

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